Quote:
Originally Posted by khail19
I deal with them on a weekly basis when ordering parts for the used cars at work. We have waited hours just to get a quote faxed to us. They rarely even answer the phone, we get their voicemail all the time and they never check the messages or call us back. They are all new except for Joe, who is the only one trying to help all the techs and keep an eye on all the new people.
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Everything ran a lot better when Joe & Gaynelle was at the counter & answering the phones. The new people are getting a little better, but it has been a slow process.