Thread: Cingular Phones
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Old 2007-08-27, 03:57 PM   #1
NevadaSTi
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Real Name: Brian
Join Date: Mar 2005
Location: Minden, Nv.
Posts: 989
 
Car: 1994 Toyota 4Runner
 
Some mistakes are too much fun to only make once
Default Cingular Phones

To make a bad day even better. My phone took a shit today after lunch. All of a sudden it just died. I was unable to turn it back on, so off to the cingular store I go. They tell me, its broke, call 1 800 yadayada. They also tell me to try Radio Shack at the mall. So, I go there and they tell me, sorry we don't carry that phone. Try the cingular / att in the mall. So, off I head to the booth. They take a look at the phone and tell me the same thing that the first cingular store told. Its broke, call yadayada.

So I get back to work and call the number. Get this, I've had this new phone since the end of October last year. So they tell me it covered under a one year replacement policy. The nice lady on the phone tells me a bunch of legal stuff, in which she makes this statement,

"Your new replacement phone will finish out the warranty period on your original phone."

She then asked me if I understand these terms and policies.

I respond, "What a second. Are you saying that my NEW phone will only have a two month warranty on it?" She replies, "Yes."

I respond, "That's gay."

She says, "Please state your initials as exceptance for these terms."

I respond, "BD"

So, in two days I will get a brand new phone, loose all my personal pictures of my son, and only be covered for the warranty through to the end of October. Damnit, if I didn't have 14 months worth of policy left, I would have told them to shove the phone where it doesn't shine. Considering its black, they might have a hard time finding it.

Stupid contracts. The good news is, if the police call me in regards to my stolen mustang in the next couple of days I won't be able to talk to them about.

Anyone got a backup Cingular phone I can borrow?
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