Since this thread involves Lithias Service also I thought id chime in..... dealing with Scott was ok, pretty nice guy there in service..... but when the tech inspected my timing belt, he let my power steering reservoir drain all over my timing covers.... soaking my belt and pulleys with ATF. I didnt find it until I had my SVX towed back home and went under the hood myself..... They also quoted me $1130 for a job I did myself in my parking lot in under 2 hours using a $15 pulley I bought from Sperry
As a former service manager I know its 90% which tech you get..... I guess I should just be happy I got away with the $109 diag
