Quote:
Originally Posted by Street Pirate
crap work is of course the fault of quality control, but delayed jobs and crap parts are not always the fault of the shop.
I know most of the shop personally but do not work directly with them, most of them want there work to stand up and be noticed. there will always be hacks at any shop and sadly you only tend to hear about the bad.
I just want to shop to get a fair shake, a lot of what they put out there is fine with no problems and you never hear about that because people are far more willing to criticize than to praise.
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The problem is, I have literally never met a single person that didn't have a problem. Everyone that's gone there has been unhappy. So you can say that "the negative voices are louder", but I think in this case, there are *only* negative voices.
If Lithia paint wants to get a fair shake, they're going to have to dig themselves out of the legitimate hole they've put themselves in. I know personally, I'd never take a car there. There are so many body shops to choose from, I've got no reason to take the risk. Now, if they want to paint my racecar for free... then I might give them a shot and let people know how I was treated... but with the overwhelmingly negative experiences I've heard about from people 1st hand, I can't see handing them my money.