I get this too on a regular basis, as scott said, you just have to bounce your modem /router/anything else that is a dhcp client.
I have just come to accept it as part of the experience that is dealing with charter's crap. Right now those tardlets won't send me a bill, so every month I have to go in and bitch that I haven't gotten a bill, then they print one out for me and I pay. Next month, no bill again! I am sure they are just setting me up so that they can put a bad mark on my credit rating or kill my dhcp or something.
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