[Dean]

OK, I just called Charter and gave them hell. suggest others do the same... If you use the right technical words, you will quickly overwhelm the first two people you talk to, and they will actually open a ticket for an engineer who if he sees enough of these might actually fix it.

The key is that the Charter routers are correctly forwarding the broadcast DHCP packets that are sent with an initial request which is the case when you have no DHCP address as well as when your lease expires, and you try and renew, and a directed request to the last known DHCP server does not generate results.

Their routers appear to be eating the directed renewal requests that start at 1/2 the total lease duration, and are addressed, not broadcast, to the last issuing DHCP server. These just appear to dump in the bit bucket somewhere.

The weirdest part is that about 4 hours after it stops working, I have seen my link come back up. Which in the DHCP world doesn't make much sense unless my router is going out and trying again for the heck of it.... Don't mention this last part...

Oh, and tell them you are the technical guy in your neighborhood, and everyone else is having the same problem, as well as people who live elsewhere in Reno that you talk to at work...


775-850-8555 and follow the menus...