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Originally Posted by dknv
I think the pictures are a good documentary of a badly done paint job. I do hope it gets fixed without alot more hassle for you. I would trust that the Allstate guarantee will see to that.
But the other side of the problem, is that they did not notify you that the amount charged was going up as well.
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I'm not 100% sure, but I believe the law is that a shop can't exceed a quote by more than 10% without customer approval.
10% of $3,300 is $330. They went over by about $700. That especially hurts when I was only expecting to pay about $400 out of pocket. According to my wallet that's exceeding the estimate by about 75%! I even asked if I could pay cash... imagine my surprise when the $400 I was expecting to pay became $1100 to get my car back!