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Originally Posted by sperry
I'm not 100% sure, but I believe the law is that a shop can't exceed a quote by more than 10% without customer approval.
10% of $3,300 is $330. They went over by about $700. That especially hurts when I was only expecting to pay about $400 out of pocket. According to my wallet that's exceeding the estimate by about 75%! I even asked if I could pay cash... imagine my surprise when the $400 I was expecting to pay became $1100 to get my car back!
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I'm no lawyer - but 20% is the way I read this one:
http://www.washoelegalservices.org/carrep.htm