Quote:
|
Originally Posted by doubleurx
In CA, they are not allowed to exceed the estimate by more than 10% without written authorization.
That totally sucks though. It is quite the sloppy job. Maybe they were too busy and just dropped the car off at Maaco!.
|
I looked up the actual law on the Nevada state website. A shop is not allowed to charge more than 20% or $100 over the estimate, whichever is less.
However, it's not really the money thing that's bothering me... if all that work really needed to be done, even if I wasn't properly notified, it wouldn't have been an issue
if the car looked like it had a $4000 paint job. IMO the car looks like it *was* dropped of at Maaco.
Anyway, I dropped it off at Gilson's this morning. Gil was very enthusiastic about getting the issues I listed taken care of. They are going to repair all the trim and overspray issues, touch-up and color-sand all the chips, re-buff the car to removed the swirls, and get me a set of badges. They should be done on Friday. If the car comes back looking like it's got the $4000 paint job I paid for, then I won't have any problem. If not, well then I'll be contacting Allstate, and it will unfortuantely be their responsibility to deal w/ repairing the car at another location. And I will be calling my credit card company and disputing the charges if that's something that Allstate can't cover.
On a more personal note... I spent about 20 minutes chatting w/ Gil after we discussed the paint job. He's really a good person. He's a car guy just like all of us. It's my opinion that I got screwed because he wasn't able to personally oversee my car. It may not be a good excuse, but I don't think that Gil was intentionally trying to screw me. My problems seem to come more from having to deal w/ the office staff there being out of the loop with regards to my discussions directly w/ Gil. That, and what looks like a "new guy" that painted the car. So while I'll likely never return to that shop, as of now I'm not holding anything against Gil personally.