Subaru Enthusiasts Car Club of the Sierras - View Single Post

doubleurx · 2005-07-15, 11:44 AM

I think there products are really well made. I especially like the TBE that I had on my WRX. I think Sperry has the same.

Unfortunately I think their customer service has to be the worst I have ever experienced. I had problems with my reflash, and tried to contact them over 6 months with no response. I finally gave up and had the car re-flashed by Nate. Hopefully things change for Vishnu, although I tend to hear continued issues with customer service. My experience was so bad that they will never get my business again.

2005-07-15, 11:44 AM	#1
doubleurx EJ205 Join Date: May 2004 Location: Truckee Posts: 1,948	Vishnu I think there products are really well made. I especially like the TBE that I had on my WRX. I think Sperry has the same. Unfortunately I think their customer service has to be the worst I have ever experienced. I had problems with my reflash, and tried to contact them over 6 months with no response. I finally gave up and had the car re-flashed by Nate. Hopefully things change for Vishnu, although I tend to hear continued issues with customer service. My experience was so bad that they will never get my business again.