sounds like the camber bolt is all out of whack, and in order to adjust the camber correctly, the plate had to be pushed in farther. I can say this because my own car was as such for a while, before I got off my lazy ass and fixed it. The camber plate on that side needs to be set back to 0, and then the camber adjusted with the camber bolt to get what the plate reads back to actual.
as far as the caster being off, unless the camber plate isn't exactly parallel with the camber adjustment angle, I can't see how it would make any difference. doesn't make sense to me.
I don't mean to shit talk other shops, but I'd like to hope that the camber issue would be something they could figure out...
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