I bought the consumers reports auto buying service & found out what the dealer price & holdbacks were -- and dealt with lithia starting with the internet sales option. David Wolpe was (probably still is) the internet sales mgr, and dealt with me fairly, hard not to do when the customer has the numbers in hard copy form. The only grudge i have about the buying experience was the stupid window 'security' etching that is supposedly required, that they would not budge on. Michael Hohl was the same way.
Also with Michael Hohl not too far away -- if you want to dicker prices, you can find out from both what they'd sell to you out the door for. If they balk, let them know the competition will deal with you over the phone - that worked for me. (They both did deal with me over the phone & via email.)
I walked out with the price I wanted here with Lithia.
|