If it is an '02-'03 you need to plug in the white/blue jumper as well as connecting the two green diagnostic connectors.
Once you get the off then on prompt, you have to go all the way to off, not just to ACC, wait a seccond or two and then back on... wait a bit and then hit the button to continue.
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I am a Commodore PET --- Now get off my lawn you kids...
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