Quote:
Originally Posted by sperry
What they should have done was tell them, "We've got room for your team, but the tables are reserved at 7:30, will you need the tables for longer than that?"
...i.e. they could have been up-front about our 7:30 reservations, rather than hope they'd leave in time and have to kick them out or make us wait if they're not.
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True enough. It would appear that this was not the case. Perhaps we should have walked down to the Western Grill place. Or whatever that other restaurant is called.
IMO, if you have 25 members of a High School sports team in your restaurant, I would cater more to them then a random group of car enthusiasts like us. Our groups seem to range from around 30 to maybe 10 people on occasion.
Now, each of those 25-30 members of a sports team have other teams as friends, i.e. Softball and Soccer. These teams also have the respective families to contend with. If the restaurant gains a bad reputation with one of the teams, or even the coaches for that, then I could see a trickle down effect that would cause most of the school and everyone who is associated with these teams to not want to come to the restaurant. Correct me if my since of business and human behavior is wrong.
Now, our group of enthusiasts, I can't imagine us to have that big of an affect.