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2006-08-02, 03:29 PM | #1 | |||
The Doink
Real Name: Scott Join Date: Nov 2002
Location: Portland, OR
Posts: 20,335
Car: '09 OBXT, '02 WRX, '96 Miata
Class: PDX/TT-6
The way out is through
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Tein review... aka Does nothing ever go smoothly for sperry?
So, I purchased those Tein Super Racing coilovers a few weeks back. I was originally planning on waiting for my hub conversion to be completed before going to new suspension, but since I my rear Koni's were blown and the car was unsafe to drive on the track, I decided to grab the '04 version of the struts now, and purchase the '05 front uprights when the time came to do the conversion.
I figured, since Tein is such a big name, I'd have no problem ordering new bits for the suspension. I figured wrong. Check this out: Quote:
Quote:
Quote:
Hopefully this situation is just some sales guy being lazy and deciding to blow me off. If I could find some more emails for Tein, I'd have just gone over the sales staff head and straight to some customer service rep of some sort, but they don't give squat for contact emails. We'll see what sort of reply I get. I may have to start making phone calls until I find someone that actually cares about getting their product used competatively.
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2006-08-02, 03:51 PM | #2 |
JDM Cowboy
Real Name: Nick Join Date: Oct 2003
Location: Somewhere
Posts: 8,642
Car: 2015 Mazda 3
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Lame.
They do rebuilds, so I would assume they could do this too. I wonder if its just a company decision to not support these modifications for liability reasons.
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2006-08-02, 03:53 PM | #3 |
The Don
Real Name: Aaron Join Date: Oct 2003
Location: Sacramento
Posts: 3,097
Car: '97 Legacy / '05 FXT
Class: low
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Scott, my major hookup on everything JDM just evaporated, but let me see if I can call in some favors if necessary. All you need is the lower, correct?
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2006-08-02, 04:36 PM | #4 |
Seņor Cheap Bastarde
Real Name: Dean Join Date: May 2003
Location: $99 Tire Store
Posts: 9,294
Car: $.04 STI
Class: Fast,Cheap & Reliable=STI
Deal, did somebody say Deal? Oh, Dean, yeah that's me.
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I wondered how you were going to pull that off. I had assumed you already had the swap dialed in before purchase... Bummer man.
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2006-08-02, 08:51 PM | #5 |
EJ205
Real Name: Jeremiah Join Date: Jul 2005
Location: Dayton, NV
Posts: 1,888
Car: 2005 Impreza 2.5RS, 2000 Forester L
Class: RNP sometimes (see motto)
"Kids are ruining autocross."
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I like your reply, Scott. Very well done.
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2006-08-03, 06:48 AM | #6 |
Token
Real Name: Le Stig Afrique? Join Date: Jun 2005
Location: sitting next to a big yellow box
Posts: 3,589
Car: 2001 Impreza 2.5 RS
Class: 05 TDSP
No, I won't work on your car. F* your car
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Dude! WTF!? That doesn't make any sense... Tein says that you can buy kits for rebuilt, or send your equipment in to them for rebuild, so it makes NO sense to me at all that you cannot get replacement parts. That's GOT to be a case of some lazy ass that decided to just blow you off...
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2006-08-03, 08:46 AM | #7 | |
The Doink
Real Name: Scott Join Date: Nov 2002
Location: Portland, OR
Posts: 20,335
Car: '09 OBXT, '02 WRX, '96 Miata
Class: PDX/TT-6
The way out is through
|
Quote:
In fact, if anyone's planning on buying some Tein coilovers soon for their '02+ WRX or '04 STI, order a set for an '05 STI and I'll trade you my uprights (the only part that's different) and give you $100 for your trouble!
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2006-08-03, 09:08 AM | #8 |
Seņor Cheap Bastarde
Real Name: Dean Join Date: May 2003
Location: $99 Tire Store
Posts: 9,294
Car: $.04 STI
Class: Fast,Cheap & Reliable=STI
Deal, did somebody say Deal? Oh, Dean, yeah that's me.
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Aren't the Super Racings Monotubes, and the lower end models Dual tubes? If so, I would think the lower section would be significantly different.
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2006-08-03, 09:47 AM | #9 | |
The Doink
Real Name: Scott Join Date: Nov 2002
Location: Portland, OR
Posts: 20,335
Car: '09 OBXT, '02 WRX, '96 Miata
Class: PDX/TT-6
The way out is through
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Quote:
At least, that's my guess after seeing the Flex and Super Race coilovers in person.
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2006-08-03, 10:01 AM | #10 |
Seņor Cheap Bastarde
Real Name: Dean Join Date: May 2003
Location: $99 Tire Store
Posts: 9,294
Car: $.04 STI
Class: Fast,Cheap & Reliable=STI
Deal, did somebody say Deal? Oh, Dean, yeah that's me.
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As long as they are the same diameter. That is my concern.
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2006-08-03, 10:29 AM | #11 |
The Don
Real Name: Aaron Join Date: Oct 2003
Location: Sacramento
Posts: 3,097
Car: '97 Legacy / '05 FXT
Class: low
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I found some front lowers for you from a set of '05 Flex's. Call DBtuned tomorrow
Who loves ya, bitch?
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Tact is for people who aren't witty enough to be sarcastic. |
2006-08-03, 10:40 AM | #12 | |
The Doink
Real Name: Scott Join Date: Nov 2002
Location: Portland, OR
Posts: 20,335
Car: '09 OBXT, '02 WRX, '96 Miata
Class: PDX/TT-6
The way out is through
|
Quote:
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2006-08-03, 05:34 PM | #13 | ||
The Doink
Real Name: Scott Join Date: Nov 2002
Location: Portland, OR
Posts: 20,335
Car: '09 OBXT, '02 WRX, '96 Miata
Class: PDX/TT-6
The way out is through
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Tein replied:
Quote:
Here's my reply: Quote:
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2006-08-03, 05:35 PM | #14 |
The Don
Real Name: Aaron Join Date: Oct 2003
Location: Sacramento
Posts: 3,097
Car: '97 Legacy / '05 FXT
Class: low
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Bunch of bullshit. Let me know if you want me to try an alternative approach.
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Tact is for people who aren't witty enough to be sarcastic. |
2006-08-04, 04:24 AM | #15 |
Nightwalker
Real Name: Austin Join Date: Dec 2002
Location: Oshkosh, WI
Posts: 4,063
Car: '13 WRX
YGBSM
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That sounds like a sales manager's (or engineering's) decision to not sell/support any parts for use in anything other than their original designed application. It's strictly to reduce headaches for the staff and cover your ass. I can understand the thinking behind it, we did some of the same thing at MM, but on the other hand we also would usually work with the guys using our stuff and actually racing their cars. If Aaron's hookup doesn't work out, try calling Tein and going up the chain of support monkeys until you get someone who can actually make decisions, they might be more friendly.
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2006-08-04, 08:57 AM | #16 | |
The Doink
Real Name: Scott Join Date: Nov 2002
Location: Portland, OR
Posts: 20,335
Car: '09 OBXT, '02 WRX, '96 Miata
Class: PDX/TT-6
The way out is through
|
Quote:
I think I need someone to contact them on my behalf and see if they can't tell Tein they rounded out or otherwise jacked up their lowers and order some new ones. I get the feeling Tein's not going to support me. As far as understanding their point of view. I get it, you don't want to have people just randomly ordering the wrong bits and breaking more stuff then trying to get it covered. But in my situation, I'm using the suspension for racing, so they won't warranty any busted stuff to begin with, plus the *only* difference between the '04 and '05 struts is the lower bracket, so it's not like I'm really mixing and matching parts, I'm just converting my kit to the '05 spec. If the sales guy would take 5 seconds to lookup the parts list he should see that.
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2006-08-04, 10:01 AM | #17 |
The Don
Real Name: Aaron Join Date: Oct 2003
Location: Sacramento
Posts: 3,097
Car: '97 Legacy / '05 FXT
Class: low
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I'll email, Scott. Looking at them what's the most conceivable damage you could come up with for them?
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Tact is for people who aren't witty enough to be sarcastic. |
2006-08-04, 10:18 AM | #18 |
Seņor Cheap Bastarde
Real Name: Dean Join Date: May 2003
Location: $99 Tire Store
Posts: 9,294
Car: $.04 STI
Class: Fast,Cheap & Reliable=STI
Deal, did somebody say Deal? Oh, Dean, yeah that's me.
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I beleive the most common damage to lower housings is bent/bropken flanges or dented/distorted body due to impact.
Tell them you have done it before, and want spares for each side. Especially on inverted struts, the shafts, and actual damper monotube can remain unscathed. In my coilover research, I saw pictures of some mangled DMSes that were fine except the lower housing was thrashed. They actually design their flanges to fail hopefully before doing damage to the damper.
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I am a Commodore PET --- Now get off my lawn you kids... Last edited by Dean; 2006-08-04 at 10:23 AM. |
2006-08-04, 12:59 PM | #19 |
The Doink
Real Name: Scott Join Date: Nov 2002
Location: Portland, OR
Posts: 20,335
Car: '09 OBXT, '02 WRX, '96 Miata
Class: PDX/TT-6
The way out is through
|
I think Dean's got the right idea. I guess you can tell 'em you want a spare set for your race car or something. They'll probably just blow you off though.
The other option would be to tell 'em that you had the car aligned at Big-O or something and they attempted to set the camber by rounding out the holes in the lower brackets so the washers could rotate in 'em, but that's a stretch. Maybe just claim you screwed up the install and scratched the hell out of your show car's suspension... Let me know what you think you can pull off. And, thanks for trying to help me out!
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2006-08-04, 01:50 PM | #20 |
EJ207
Join Date: Apr 2005
Location: Reno/Sparks, Nevada
Posts: 3,482
Car: 2000 2.5RS
Class: RestNPeace
Master Slurper.
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That's a lot of bull. They aren't going to have many return or loyal customers with policies like that.
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2006-08-04, 02:02 PM | #21 | |
The Don
Real Name: Aaron Join Date: Oct 2003
Location: Sacramento
Posts: 3,097
Car: '97 Legacy / '05 FXT
Class: low
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Quote:
I bought them used and the lowers are massively corroded and I can't clean them up enough to let the lowers adjust easily. Need a new set as I don't want to try and bring these back and force stuff on a track car.
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Tact is for people who aren't witty enough to be sarcastic. |
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2006-08-04, 02:11 PM | #22 | |
The Doink
Real Name: Scott Join Date: Nov 2002
Location: Portland, OR
Posts: 20,335
Car: '09 OBXT, '02 WRX, '96 Miata
Class: PDX/TT-6
The way out is through
|
Quote:
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2006-08-04, 02:27 PM | #23 |
The Doink
Real Name: Scott Join Date: Nov 2002
Location: Portland, OR
Posts: 20,335
Car: '09 OBXT, '02 WRX, '96 Miata
Class: PDX/TT-6
The way out is through
|
Oh hey, look what reading the manual gets you, the part numbers for the uprights:
'04 Lower Brackets: Front: SPS15-H4080-R SPS15-H4080-L Rear: SPS15-H0482-R SPS15-H0482-L '05 Lower Brackets: Front: SPS15-J3953-R SPS15-J3953-L Rear: SPS15-J3956-R SPS15-J3956-L What's stupid is that they gave the '05 rears new p/n's even though they should be identicle parts, since the knuckle they attach too is unchanged on the car. I wonder if I can just get one of the bigger resellers (Gruppe-S, MPJ, someone) to order me just those parts by number. I don't think C&C will have much luck 'cause C&C is pissed at Tein due to pricing issues.
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2006-08-04, 03:28 PM | #24 |
The Doink
Real Name: Scott Join Date: Nov 2002
Location: Portland, OR
Posts: 20,335
Car: '09 OBXT, '02 WRX, '96 Miata
Class: PDX/TT-6
The way out is through
|
Okay, I talked to 'em over the phone and finally got someone (the GM apparently) to understand my situation and they will send me some bits, but I gotta FAX 'em a PO by 5pm.
More to come!
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2006-08-04, 03:58 PM | #25 |
The Don
Real Name: Aaron Join Date: Oct 2003
Location: Sacramento
Posts: 3,097
Car: '97 Legacy / '05 FXT
Class: low
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Excellent (that's why I posted up what I was thinking, so you could pick out logical flaws, lol)
Now, any news on the wheels?
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