Allsubaru.com - Subaru Enthusiasts Car Club of the Sierras

JC · 2005-07-24, 11:31 AM

I ordered a replacement P7 that I needed back when Jamie still worked there. Prices were the same everywhere and I knew Jamie so I figured I'd give her my buisness. I spoke with her on the phone and explained that I need the wheel asap as the wheels on my car were sold and I couldn't take them off before I got it. I place my order through the website to make things simple. They sent me the wrong wheel (an 18" P1). When I called Jamie she apologized and said they were having a problem with their shipping guy who had done this several times. I told her I needed the correct wheel soon unfortunately they were anything but helpful. They refused to send me the correct wheel until they recieved the other one back. Then they refused to overnight me the correct wheel unless I paid extra shipping. Needless to say I was not happy. Jamie told me it was her bosses decision, but frankly it doesn't matter to me. They will never get any buisness from me again.

verdict: I avoid this vendor.

2005-07-24, 11:31 AM	#1
JC Ask me about dubs! Real Name: JC Join Date: Dec 2002 Location: Orange, CA Posts: 2,895 Car: 2013 Triumph Speed Triple R	Allsubaru.com I ordered a replacement P7 that I needed back when Jamie still worked there. Prices were the same everywhere and I knew Jamie so I figured I'd give her my buisness. I spoke with her on the phone and explained that I need the wheel asap as the wheels on my car were sold and I couldn't take them off before I got it. I place my order through the website to make things simple. They sent me the wrong wheel (an 18" P1). When I called Jamie she apologized and said they were having a problem with their shipping guy who had done this several times. I told her I needed the correct wheel soon unfortunately they were anything but helpful. They refused to send me the correct wheel until they recieved the other one back. Then they refused to overnight me the correct wheel unless I paid extra shipping. Needless to say I was not happy. Jamie told me it was her bosses decision, but frankly it doesn't matter to me. They will never get any buisness from me again. verdict: I avoid this vendor. __________________ Actually, I am a rocket scientist.